PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY. The terms and conditions set forth below and the Privacy Policy constitute a binding agreement between Bridgestone operating from its registered office at Pune and you. These Terms and conditions contain provisions that define your limits, rights and obligations with respect to your use of BRIDGESTONE website, including forums, various email functions and internet links, and all BRIDGESTONE products made available through our authorised Bridgestone dealers, through weblink: www.bridgestonebookmyservice.in (Collectively referred to herein as the "Website"),

Terms and Conditions for Use OF WEBSITE TO SCHEDULE ONLINE APPOINTMENT FOR PRODUCTS AND/OR SERVICES described below incorporate the Privacy Policy and apply to all users of the Website:

By accessing the online appointment scheduling service you agree that you have read, understood and are bound by the Terms, regardless of how you use the services. If you do not want to be bound by the Terms, you must not use our services. YOUR USE OF THE WEBSITE IMPLIES THAT YOU AGREE WITH THE TERMS OF USE.

In these Terms and Conditions, there are various references to "you", "User" shall mean the end user accessing the Website, its contents and using the website for scheduling the appointment for purchase of tyre or tyre related services offered through the Website and "company", "we", "us" and "our" shall mean Bridgestone India Pvt. Ltd. and Dealer shall mean Bridgestone authorised dealer shop.


By accessing the website, you warrant and represent to the company that you are legally entitled to do so and to make use of information made available via the website.


BRIDGESTONE enables the Users to connect with Dealers through booking facility that allows Users book an appointment with the Dealer through this Website. BRIDGESTONE will ensure to the best of its efforts that Users are provided confirmed appointment on through this website. The User shall also be given an option to re-schedule or cancel his/her confirmed appointment.

However, BRIDGESTONE has no liability if any confirmed appointment is later cancelled by the Dealer, or the same Dealer is not available for appointment.


The prices offered by respective Dealer Shop may differ. Any information received on e-mail or SMS does not stand for the final invoice. Any other additional services availed at the outlet will be charged separately. A tax invoice will be generated only after the user visits the Dealer for purchase of tyre of tyre related services.


BRIDGESTONE has established a Privacy Policy that explains users how their information is collected and used. Your use of this Website is governed by the Privacy Policy. The Privacy Policy is located at: https://www.bridgestone.co.in/en/customer-care/privacy


The terms “personal information” and “sensitive personal data or information” are defined under the SPI Rules, and are reproduced in the Privacy Policy. By voluntary providing your Personal Data or Information to us, you expressly consent to your personal information being used as described in this policy.

This Website allows BRIDGESTONE to have access to registered Users’ personal email or phone number, for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Dealers and their experience.

Warranty Product and Service

Bridgestone Product warranty shall be governed by the terms set out in the product warranty policy, which is located at: https://www.bridgestone.co.in/en/customer-care/tyre-warranty-policy

The tyre related services provided are solely rendered by its Dealers, and are without any warranties or conditions. BRIDGESTONE does not provide or make any representation, warranty or guarantee, express or implied for the tyre related services imparted by the Dealer. To the fullest extent permitted by law, BRIDGESTONE disclaims all liability arising out of the User’s use or reliance upon the Dealer, and his Services, representations and warranties made, or any opinion or suggestion or feedback given or expressed by any User in relation to any services provided by the Dealer.

Bridgestone’s Rights

We reserve the right to modify, suspend or discontinue this website, the products/services (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any such modification, suspension or discontinuation. You agree to indemnify and hold harmless the company and its affiliates, officers, directors, employees and representatives from any and all third party claims and demands, including reasonable legal fees, for damages and/or costs due to or arising out of your breach of these website conditions and/or your use of the website, the products / services.


You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Terms and Conditions by You or any other liabilities arising out of Your use of the Website, or the use by any other person accessing the Website using Your PC or internet access account, or the use of the appointment booking facility of this website, or availing of the tyre related services from the Dealer.

In no event shall the total aggregate liability of BRIDGESTONE to a User for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) arising from this Agreement or a User’s use of the Services exceed, in the total amount of the consideration paid by you to the Dealer.


All the IP rights in the collective and entire work placed on the Site are owned by Bridgestone.

The contents posted on this site are protected. It is prohibited by law to copy or convert any of the contents without our written consent, except for use otherwise expressly allowed by law. If you would like to publish or copy the content from this site, you must obtain the prior written consent of Bridgestone. Please contact us.

“Bridgestone”, service marks and any Bridgestone products are registered trademarks of Bridgestone Corporation. If you wish to use these trademarks, you must obtain the prior written consent of Bridgestone. Other company names mentioned herein may be also trademarks or registered trademarks of their respective owners.


The Website may be linked to the website of third parties, affiliates and business partners. Bridgestone has no control over, and not liable or responsible for content, accuracy, validity, reliability, quality of such websites or made available by/through our Website. Inclusion of any link on the Website does not imply that Bridgestone endorses the linked site. User may use the links and these services at User’s own risk.


No party shall be liable for any failure or delay to perform its obligations herein if such failure results from any act of God, riot, civil unrest, flood, or other cause beyond such party's reasonable control.

Additional Terms & Conditions for Pickup & Drop Service

1. This pick and drop service is provided by 21North Europ Assistance (‘21NEA’).

2. Transit Insurance: Maximum liability is INR 20,000/- and is inclusive of taxes.

3. You shall ensure that all your valuable belongings are removed from the vehicle. In case of any loss of the same, 21 NEA is not responsible or liable.

4. 21NEA operates this facility within the municipal limits of the city jurisdiction (Metro City limits are 50 kms from city center).

5. If the distance is over 15 kms on way (between your location and that of the Dealer), the applicable charges shall be twice the standard charges.

6. Toll charges/ fuel charges (if incurred during rendering this service) shall be reimbursed at actuals on submission of original receipts.

7. BRIDGESTONE shall have no liability whatsoever on this pick and drop service availed by you.

8. Acceptance of these terms and conditions are a pre-requisite for availing pick and drop services.